Business Knowledge Centre

Articles on small business and business insurance

Articles, Guides & Top Tips

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What are 'Value Propositions' and How Can a Business Use Them?

A unique value proposition could give your customers a clear idea of what your business offers and how this differs from competitors. Find out more here.

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Hiring an HR Business Partner: The Qualities to Look For

The HR business partner model can bring many benefits for small businesses. Here we examine what an HR business partner is and how to choose one.

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What are Business Trends and How Can They Affect a Business?

Our latest article examines what business trends are and how the latest business trends can affect your company or organisation.

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Why are Company Visions and Values Important?

Our latest article examines what company values and vision statements are, why they are important and how to create them.

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The Importance of Building Customer Trust and Loyalty in Business

Our latest article examines what customer loyalty and trust means, how your company can promote it and why it is important in business.

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What will GDPR mean for small businesses?

The way SMEs manage customer and employee data will have to change now that the General Data Protection Regulation (GDPR) has become law.

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What is a Merger and Acquisition? Business Mergers and Acquisitions Explained

Our latest article examines what mergers and acquisitions are, their differences, the reasons they occur and the potential risks, referencing famous examples.

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GDPR - the numbers behind the new age of data protection

GDPR | The numbers behind the new age of data protection laws

With the new European regulation coming into effect on May 25th its important businesses understand the impact it can have on them. We've pulled together the key facts and figures that every business should know.

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Three ways your business can benefit from GDPR

The new data protection regulations are not all about compliance – businesses will see some positive changes too

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Ergonomics in the Workplace: A Guide for Managers

Our latest article examines the increasing focus on ergonomics in the workplace, covering all areas of office ergonomics from desks to chairs, keyboards to mice.

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The Importance of Internal Communication in Businesses

Our latest article asks what is internal communication and why is it important in business, before examining internal comms examples, tools and strategies.

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The Potential Advantages of Motivating Employees

Our latest article examines how to motivate a team including techniques and activities, and the potential business benefits gained from employee motivation.

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Using Contractors for Tech Support: Potential Benefits and Drawbacks

In our latest article we examine the potential business advantages and disadvantages of using independent contractors in technical support roles.

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Advantages of Surveys: What Surveys can do for a Business

Our latest article examines what are the advantages of surveys in business and why using a survey to collect data can benefit market research.

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How Cloud Computing is Changing the Business World

Our latest article examines what is cloud computing, what are its advantages and how is cloud computing growth changing the world of business?

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How Artificial Intelligence can save your business money

Robotics and automation are not only changing how we do business, they’re also cutting costs

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What is Business Growth and Why is Measuring it Important?

What is business growth and why is measuring it important? Here, we examine these points and discuss how to measure business growth in your SME.

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What are 'Chatbots' and How are they Used in Business?

We examine chatbot use for customer services, websites, live chat ecommerce and wider business.

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The Potential Benefits of Staff Training: Why is Employee Training Important?

Why is employee training important and what are the benefits? Here we examine the impact of training on employee performance, motivation and morale.

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The Importance of Business Travel and How to Manage It

Our latest guide examines what business travel involves, why it remains key for many companies and how your business can effectively manage costs.

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Why Your SME’s Supply Chain Can Be So Important

What is supply chain management and why is it important for small businesses? We examine the potential benefits and advantages of supply chain logistics here.

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How to Write a Business Plan: What to Include & Why they are Important

Our latest article explores how to write a business plan for a small company, why is it important and how do you write one?

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Advantages of Networking: Business Networking Tips & Techniques

What is networking in business and what are the advantages? Our latest article explores these points and looks at small business networking tips & techniques

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What is the Impact of Cyber Crime & How Can Businesses Prevent This?

Our latest article explores the potential impact of cyber crime on small businesses and the wider economy and offers tips on how to prevent this.

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Good customer service

What is the Importance of Customer Service for Small Businesses?

This is particularly relevant in the workplace, as difference can be shown in everything from personal beliefs to capabilities and approaches to work.

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Is a Cashless World a Reality for UK Businesses?

Electronic payments are a relatively new phenomenon, yet are now commonplace across the UK. So, is a cashless society a possibility for UK Businesses

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What it’s Like to Work in a UK Startup?

2016 saw a record number of UK startups formed, with nearly 660,000 new companies. Find out the pros and cons of working in a UK startup here.

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Preparing for Retirement: When, What Age & How Much do I Need to Retire?

Learn more about preparing for retirement including when and what age you can retire and how much money or pension you may need to retire here.

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What is Ethical Hacking & How can it Help Businesses?

What is ethical hacking and how can it help businesses? Here, we examine how ethical hackers can help companies keep their systems secure.

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How Could Artificial Intelligence Affect Businesses of the Future?

Hailed as technology which will revolutionise daily life, we examine what artificial intelligence is in business and its possible impact now and in the future.

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Aon Corporate Social Responsibility

Why your Corporate Social Responsibility is Important

A business’ CSR is often an initiative or policy set up by the company to make it more responsible for its impact on the environment and on society - often making the way it does business more ethical.

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Reputation Management

Online Reputation Management: What is it & How do you Manage it?

Reputation management refers to the methods involved in creating a positive perception of a business (or individual) through influencing online information about them.

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Flexible Hours

Flexible Working Hours: What are the Positives and Negatives?

Today, businesses have the opportunity to offer their employees flexible working hours and while such an initiative may appear to be nothing but advantageous, there are in fact positives and negatives to this way of working.

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Internet of Things

What is the ‘Internet of Things’ & How Does it Affect Our Lives?

Whether you’re aware of it or not, there are many Internet of Things examples as to how it affects both your professional and personal lives and will continue to do so into the future.

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Right Time to Expand a Business

Business Growth: When is the Right Time for Business Expansion?

In the world of business, growth is one of the key ingredients to sustained success, but choosing the right time to expand can certainly pose a challenge.

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Gen X vs Millenials

Generation X vs Millennials: What are the Different Attitudes to Work?

This is particularly relevant in the workplace, as difference can be shown in everything from personal beliefs to capabilities and approaches to work.

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Difference between Professional Indemnity and Public Liability insurance

What’s the Difference Between Professional Indemnity and Public Liability Insurance?

Wondering what's the difference between public liability and professional indemnity insurance? Our guide examines these services and when you may need them.

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Key Terms on your Professional Indemnity Policy

Key Terms on your Professional Indemnity Insurance Policy Wording Explained

Get to grips with potentially confusing professional indemnity insurance policy wording with our comprehensive insurance jargon busting guide.

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Drone Delivery

Will drone deliveries ever take off?

Noises from a number of major logistics companies suggest drone deliveries are only a matter of years away.

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Spotlight on apprenticeships

The system of apprenticeships is being completely overhauled in England. The current system is being transformed and will be replaced by a system of ‘standards’.

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Guide to creating a strong password

Cyber-crime poses one of the biggest threats to businesses in the UK. An essential way to protect your data is ensuring your passwords are secure

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SME Cyber threat

Nine in ten UK SMEs failing to protect against cyber risk

Growing number of SMEs at risk to cyber crime with 90 percent having no cyber insurance in place

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Control of Silica Dust

Silica is a naturally occurring substance and is commonly found in most rocks, sand and clay.

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Woman hauliers

Why we need women to keep on trucking

The haulage industry is facing a recruitment crisis and desperately needs female drivers to ride to its rescue

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guide to reputational risk

Guide to managing reputational risk

Today, organisations are judged not simply on the quality of a product or service, but how they are managed, their financial performance and their ethical and social commitments

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Brexit issues facing haulage and logistics industry

Brexit: five issues for the road haulage and logistics industry to consider

It’s one of the most important decisions to face the country in a generation. The outcome could have far-reaching consequences for the road haulage industry.

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risks in film industry - motorcycle jumping through fire

"And the award for the riskiest film goes to...."

Making a film or TV show comes with delays, complications and risks, just like any other project.

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Ireland’s ‘Budget 2016’

New State Paternity Benefit being introduced in Ireland along with statutory paternity leave for fathers of children born from September 2016

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National Living Wage – a reminder

A reminder that from April 2016, the government will introduce the new mandatory national living wage for workers age 25 and over, initially set at £7.20

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global risk management

Small business leaders focused on the world, rather than risks closer to home

UK Small Business leaders are more concerned with the impact of market (61%) and political risks (63%) than managing the risks their business faces on a daily basis

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cyber liability insurance article

Cyber Liability

To understand your cyber risk, begin in the cloud.

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Auto-enrolment minimum contribution timetable extended

The government has announced that the auto-enrolment minimum contribution timetable will be extended.

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Working grandparents will be able to share parental leave

The Chancellor has announced that he will extend shared parental leave and pay to working grandparents.

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Company fined over safety failings

A company was prosecuted by the Health and Safety Executive after it was found that workers were being exposed to Respirable Crystalline Silica

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Employment intermediaries - restricting tax relief

The government is proposing to restrict tax relief on travel and subsistence expenses for workers engaged through an employment intermediary.

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Electronics changing commercial transport

7 ways electronics are changing commercial transport

Developments in electronics are revolutionising the transport industry, bringing greener vehicles and a reduction in driver stress

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